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  Home > Education Center > Real Estate Investing > Keeping Tenants

Keeping Tenants

Keeping Tenants Indiana Realtor Indianapolis Real Estate Agent Homes for Sale in Fishers Geist Zionsville & Central Indiana Carmel Realtor, Real Estate Agent in Anderson, Noblesville

   
 
  Real Estate Investing Info
  Short vs. Long Term
  Turning a Profit
  Renting & Renters
  Finding Tenants
  Choosing Tenants
 

Keeping Tenants

  Maintaining the Property
  Advantages & Disadvantages
  Your Investment Personality
   

Turning over a property from one tenant to another is almost never easy. It can be a time and money consuming task, and there is always the possibility that the property will remain vacant for the period between tenants. The rent payments stop but the expenses continue, chewing into your bottom line. You will always lose tenants. People's situations change, they buy houses of their own, their job situations change. You can't prevent that. What is foolish is to lose a good tenant because of a factor that you could have had control over.

Why is it so important to keep a good tenant?

  • With the tenant in place, you know what you have. You never know what you are going to get when you have to find a new one.
  • To find a new tenant, you will likely incur advertising costs.
  • You will have to spend time qualifying and showing the property to new tenants.
  • There are often damages to the property caused by one tenant moving out and another moving in: furniture bangs up against walls, things get dropped, etc.
  • There are generally costs incurred in turning a property over to a new tenant, for example painting, carpeting and the like.


Hints on keeping good tenants:

Communication
The tenant must know that if there is a major problem, you will be responsive and handle it. If it is a minor problem, they need to handle it themselves or wait until you can do it. If the rent needs to be raised, call them and let them know rather than just sending an impersonal letter (although you will need to follow up the phone call with information about the increase in writing).

Firmness but Understanding
Tenants must know that rents are absolutely due on the first of the month. If there is a bona-fide problem (a medical emergency, for example) and if you are notified promptly, you must be understanding of the situation. Of course, this is a limited "understanding." Tenants who have "problems" every single month need more of the firmness than the understanding.

"Friendly Touches"
Gift baskets during the holidays or the use of your handyman for a few hours are the kinds of touches that help with tenant relationships. The cost is minimal but the potential benefits (retaining a good tenant) are large.

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